Every engagement below is live today, some of them for years. Clients who agreed to be named are named; the rest are described under a sector descriptor, and the work is set out in full either way. Figures appear where a client cleared them for publication.
24 of 24 engagements
IRFC Invest is the investor-facing application where Section 54EC bondholders see and track their holdings directly. Eight months and seven engineers, and the registrar queue that stood between an investor and their own holdings is gone.
Replaced five disconnected systems and a wall of spreadsheets with a single custom ERP — order-to-dispatch in one flow, month-end closing down from 9 days to 2.
An AI-assisted origination platform that reads documents, flags risk, and routes applications — approval turnaround down 68% with tighter, not looser, controls.
Unified appointments, records access, and post-discharge follow-ups across 14 hospitals — no-show rates down 22%, call-centre load down by a third.
Real-time visibility over 3,000+ vehicles with exception-first alerts — detention hours cut 41%, and customers now track shipments without calling.
Rebuilt a buckling storefront into a headless commerce platform — 99.98% uptime through festival sales and a 28% lift in conversion from speed alone.
A field-force platform for 2,400 technicians — work orders, asset history, and offline-first mobile apps that survive zero-network substations.
One platform from enquiry to alumni across 6 campuses — admissions conversion up 19%, fee collections reconciled daily instead of monthly.
A platform built for accounting and tax practices rather than for the businesses they serve — the working software a CA, an accountant or a tax consultant sits in all day.
Resume building, courses and help getting hired on one platform, with the back-office portal Edzer's own team uses to manage everyone who enrols and the work they do.
Students talk to an AI for career counselling and find the colleges that fit them. Built in 2023 as three connected pieces: the web experience, the mobile app and the portal behind both.
Profiles and matching for a matrimony service — the website, the application and the full backend behind them, built together rather than a front end bolted onto someone else's service.
The site where clients enrol, and the backend where the filing and the rest of the practice's services actually get done.
Booking for salon and beauty services, connecting customers with the providers who deliver them.
A platform for tailors where a customer's measurements are captured from a phone camera rather than a tape measure and a paper note.
Publicly available bank data gathered and compared, so a bank can read a competitor's position quickly. Built to be sold to banks as a product.
A ride-hailing platform where the payment rail is cryptocurrency rather than cards or a wallet.
Chart generation on the web and in an app, with consultations booked and delivered through the same platform.
Scrap collection and resale, built as a consumer app and published to the Play Store.
An advisory platform built around tarot readings and consultations, aimed at the United States market.
The portal a school's administration runs on.
An ecommerce marketplace where multiple sellers list into one storefront.
A site that carries the brand and takes bookings for a singing and live-events business.
The portal through which a cybersecurity and technology research consultancy delivers its work to clients — built end to end.
In production
Sector, the team that built it, time to first release, and the number that moved. Every one of them is running today.
Every written quote we have permission to publish. Companies are named by sector rather than by brand because that is what most clients agreed to when the quote was given.
Every vendor before Brihat showed us their product. Brihat was the first to show us our own process, mapped better than we had mapped it ourselves. The ERP they built runs our plants today, and month-end stopped being a crisis.
They shipped a working origination flow in eleven weeks and then spent the next six months making it auditable. That second half is the reason it passed inspection, and it is the half most teams would have skipped.
We have replaced two vendors on this programme. Brihat is the one that stayed, because they were the only team willing to tell us a requirement was a bad idea before building it.
The architecture review cost us a fortnight and saved us a rebuild. I would pay for that phase on its own and walk away happy.
Before the control tower we argued about detention with our customers using two different spreadsheets. Now we look at the same screen they do. Most of the argument disappeared.
Our crews work in places with no signal. Brihat was the first team that treated that as the starting requirement instead of an edge case to handle later.
Four campuses, four admissions systems, four versions of the truth. They gave us one record per student without asking any campus to change how it actually runs.
I closed my first month on the new system in two days and spent the rest of the week waiting for something to go wrong. Nothing did. That is the highest praise I have for software.
They hand over documentation you can actually work from. We took two services in-house last year and did it without a single call back to them, which I think they were quietly pleased about.
Sale day used to be the day the site fell over. Last one we did four times the traffic of the year before and nobody in the room was watching the dashboards by lunchtime.
The scheduling change looked small on paper. It cut our no-shows by a fifth, which in our business is a whole clinic's worth of capacity we did not have to build.
They are the only supplier whose engineers I have on a first-name basis three years in. Same people, same standards, no rotating cast of account managers.
A retail bond platform gets audited by people who assume it is wrong until shown otherwise. Ours went through three reviews without a single finding against the application. That is the whole story.
I have signed off two ERP programmes in my career. The first one taught the business to work around the software. This one learned how we work. I did not know that was an option.
I was the one arguing against putting AI anywhere near credit decisions. What they built does not make decisions — it does the reading, and shows its working. I stopped arguing.
The cost case I signed was for a control tower. What I actually bought was eleven fewer people spending their mornings on the phone finding out where things were.
Their pod sat in our stand-up for fourteen months. By the end I could not tell you from the commit history which engineers were ours. That is the only version of team extension that has ever worked here.
Government procurement is unkind to small vendors and they knew it going in. Every document was ready before it was asked for. We have large integrators who manage that less well.
We were quoted eight months by two agencies. Brihat came back and said four, but only if we cut a third of the scope, and then explained which third and why. They were right about all of it.
The handover pack included the things that were still ugly and why they were left that way. I have never had a vendor volunteer their own technical debt before.
They spent four weeks on my shop floor before writing anything. My operators still mention the engineer who learned to read a heat number. The software works because of those four weeks.
Our migration ran over a single weekend with a rollback plan we rehearsed twice. Nothing dramatic happened, which was the entire objective and is the hardest thing to buy.
Go-live is where most vendors start becoming hard to reach. Ours got easier — the same architects picked up the support line for the first six months. It set the tone for everything after.
On a call, several of the people quoted above are happy to speak to you directly. Who built these, and how the firm is set up to keep running them, is on the about page.
Under NDA
Under an NDA we can go considerably further than these pages do: the architecture, the decisions we got wrong, and what the second year cost. Name a sector and we will tell you whether we have built there.