Native mobile or cross-platform?

Cross-platform (React Native/Flutter) covers most enterprise cases at lower lifetime cost. We go native when hardware access, performance ceilings, or platform-specific UX genuinely demand it — and we'll show you the trade-off math before you choose.

Do you take design work without the engineering?

Yes, though we will say where it is unlikely to survive. Design handed over as static screens gets reinterpreted under time pressure — the states, edge cases and empty conditions a mockup omits are exactly what an engineer has to invent. Where we design without building, the deliverable includes a component specification and a handover session, because that is what makes the design reach production intact.

How do you make sure people actually use what you build?

By designing with the people who will use it, in the place they use it. Research on the plant floor, in the branch, in the vehicle — because the constraints that decide adoption are physical as often as they are cognitive: gloves, sunlight, one hand free, a two-minute window between tasks. Adoption follows software that agrees with how the work is done; it is not a training problem.

What accessibility standard do you build to?

WCAG 2.2 AA, tested rather than asserted. It matters commercially beyond the ethics: public-sector procurement in India increasingly asks for it, enterprise buyers ask in security and vendor reviews, and it is far cheaper as a foundation than as a remediation project against a live product.

Practice

Digital Experiences

Web platforms, mobile applications, and product design — the visible layer of enterprise platforms, engineered to the same standard as everything beneath it.

Discuss this practice See related work

Tested, not claimed: WCAG 2.2 AATested, not claimed
Budgeted before design starts: Core Web VitalsBudgeted before design starts
The design system, documented and handed over: YoursThe design system, documented and handed over

The problem

Adoption is where enterprise software succeeds or dies. The best platform architecture means nothing if the field team won't open the app. Our experience practice exists to make powerful systems feel obvious — usually as the visible layer of larger platform engagements.

How we approach it

Design starts in the same discovery workshops as engineering, so interfaces reflect real workflows rather than imagined ones. We test with actual users — the warehouse operator, the underwriter, the nurse — before polishing pixels.

Accountability

What this practice owns.

Not a scope of works — the things that stay our problem for as long as the engagement runs.

Research with the people who will actually use it, including the ones who did not ask for it.

Accessibility to WCAG 2.2 AA, tested rather than asserted.

Performance as a design constraint — the fastest page is usually the best-converting one.

A design system your own team can build on after we leave.

Capabilities

3 services in this practice

Each one is a full capability with its own page — the method, what you are handed, the stack, and who it is not for.

Web Platforms

Portals, commerce, and web applications engineered for adoption and scale.

Support tickets replaced by self-service

Mobile Applications

Field, customer, and workforce apps that survive real-world conditions.

Adoption above 90% where previous apps died

UX/UI & Product Design

Research-driven design that makes powerful systems feel obvious.

Training time cut because the interface teaches itself

What an engagement looks like

How this practice usually starts.

We do not publish prices — scope drives them, and a number without scope is a guess. Everything else about the shape, here.

Starts with: A discovery sprint with real users, not a stakeholder workshop
Time to production: 8–20 weeks depending on surface area
Who you get: A product designer, a researcher and frontend engineers
Commercial model: Discovery fixed, delivery phased by release

What drives the number is on engagement models.

Typical stack

Next.js / React
TypeScript
Edge CDN
Headless commerce
Postgres
React Native / Flutter
Offline sync engines
Push & geo services
Crash analytics
MDM integration
Figma
Design tokens
Usability testing
WCAG 2.2
Storybook

Proof

Where this practice has shipped.

All case studies

Replatforming a D2C brand for 10× sale-day traffic

Rebuilt a buckling storefront into a headless commerce platform — 99.98% uptime through festival sales and a 28% lift in conversion from speed alone.

99.98%Sale-day uptime

Practice software for accountants, CAs and tax consultants

A platform built for accounting and tax practices rather than for the businesses they serve — the working software a CA, an accountant or a tax consultant sits in all day.

An edtech platform, and the portal that runs it

Resume building, courses and help getting hired on one platform, with the back-office portal Edzer's own team uses to manage everyone who enrols and the work they do.

Sectors

Where digital experiences comes up most.

Retail & E-commerce

Commerce platforms, omnichannel operations, and sale-day resilience at 10× traffic.

BFSI & Fintech

Institutional-grade platforms for banks, NBFCs, insurers, and fintechs — proven at IRFC scale.

Healthcare & Life Sciences

Patient platforms, HIS integration, and care-workflow systems built consent-first.

Education

Admissions-to-alumni platforms for institutions that run like the enterprises they are.

Before you ask

Questions we hear about digital experiences

Selectively. Our experience work usually rides inside platform engagements, but we take standalone builds where the product is substantial — a customer portal, a field-force app, a commerce platform — and the engineering bar is high.

Other practices

Next step

Bring us the problem. We will bring the architecture.

A discovery call takes forty-five minutes. You leave with our read on the problem, the shape of the system we would propose, and a straight answer on whether we are the right team for it.

Book a discovery call Send a brief instead

No sales deck
An engineer on the call, not an account manager
NDA before you share anything