Digital Experiences
Mobile apps built for the field, not the demo room
Field, customer, and workforce apps that survive real-world conditions.
Enterprise mobile fails in the gap between demo and field: dead zones, shared devices, gloved hands, and users who never read manuals. Apps that thrive there are engineered offline-first and adopted-by-design — like our 2,400-technician utility deployment.
- Adoption above 90% where previous apps died
- Zero-network reliability as the default state
- One codebase serving Android and iOS without twin teams
Capabilities
What the work actually involves
Offline-first architecture
Local-first data with conflict-safe sync — the app works at the substation, the basement, the highway.
Field-force applications
Work orders, geo-verified evidence, and asset trails for teams that work standing up.
Customer applications
Consumer-grade polish for investor, patient, and buyer journeys — IRFC Invest standard.
Cross-platform engineering
React Native/Flutter for lifetime economics; native where hardware or UX truly demands it.
Device & release management
MDM-friendly builds, staged rollouts, and crash telemetry that reaches us before complaints do.
Push, deep links and lifecycle
Notifications that route to the right screen and the right account, with delivery measured rather than assumed — the difference between an engagement channel and a permission people revoke.
Distribution and device management
Store submission and phased release for public apps; MDM and enterprise distribution for workforce apps that should never appear in a public store.
Deliverables
What you are handed.
Yours to keep, and written so another team could pick them up.
An offline-first data layer where it matters
Designed as the default state, not an error case, for anyone working away from coverage.
Store submission and release pipeline
Including the review rejections, which are a schedule risk nobody budgets for.
Crash and performance instrumentation
From the first release, because reproducing a field issue without it is guesswork.
A device matrix that reflects your users
Tested on the phones they actually carry, not the newest flagship.
We do not publish prices — scope drives them. Everything else, here.
- Starts with
- Field research with the people who will carry it
- Typical duration
- 10–20 weeks
- Who you get
- A designer and two to four mobile engineers
- Commercial model
- Discovery fixed, then phased by release
How to decide
What the answer depends on.
Two sets of conditions. Read both against your own situation — most organisations recognise themselves in one column within a sentence or two.
This is the right call when
- Your users are in the field, in warehouses, on sites, or on bad connections.
- The workflow genuinely needs camera, location or offline capability.
- A mobile web page has been tried and does not fit the job.
A different approach fits better when
- A responsive web page would do — it will cost less and update instantly.
- You want an app because competitors have one.
- No budget for the ongoing OS-version maintenance an app requires.
Proof
Where we have done this
One patient platform across a 14-hospital chain
Unified appointments, records access, and post-discharge follow-ups across 14 hospitals — no-show rates down 22%, call-centre load down by a third.
22%Reduction in no-shows
Digitising field operations for a power utility
A field-force platform for 2,400 technicians — work orders, asset history, and offline-first mobile apps that survive zero-network substations.
2,400Field technicians onboarded
AI career counselling and college matching
Students talk to an AI for career counselling and find the colleges that fit them. Built in 2023 as three connected pieces: the web experience, the mobile app and the portal behind both.
Before you ask
Questions about mobile applications
Sectors
Where this comes up most.
The regulatory context and the systems already in the building change the build. Each sector page says how.
More in Digital Experiences
Next step
Bring us the problem. We will bring the architecture.
A discovery call takes forty-five minutes. You leave with our read on the problem, the shape of the system we would propose, and a straight answer on whether we are the right team for it.
- No sales deck
- An engineer on the call, not an account manager
- NDA before you share anything