Do you build CRM for real estate sales?

Yes, and the reason it is rarely a generic CRM is inventory. A property sales pipeline is bound to a unit that can be held, released, blocked or re-priced, with a broker ledger behind it. A CRM that models opportunities without modelling units produces a pipeline that does not reconcile to what is actually available.

Can you handle leasing and rent rolls, not just sales?

Yes. Leasing is a different system of record from sales — recurring billing, escalation schedules, CAM reconciliation, security deposits and renewals — and portfolios that do both usually run two disconnected tools. Bringing them onto one unit master is what makes occupancy and yield reporting possible at all.

How does this fit with our facilities or CAFM system?

Post-handover operations usually already have something. The integration point is the asset and unit master: if facilities, leasing and sales each maintain their own version of what a unit is, every report needs manual reconciliation. One master, consumed by each system, is the change worth making before adding features.

Sector

Real Estate & Infrastructure

Sales, project, and facility platforms for builders and infrastructure operators.

All industries

The context

Crores move through real-estate workflows held together by diaries and WhatsApp — bookings, collections, project milestones, and facility operations. Digitising that flow changes cash velocity, compliance posture, and customer trust at once.

What usually breaks

Inventory, bookings, and broker commitments tracked in parallel truths
Collections and demand letters chasing spreadsheets, not milestones
Project progress invisible between site and head office
Post-handover facility operations running on complaint registers

Systems for real estate & infrastructure

Sales & inventory platforms

Unit-level truth from launch to registry: pricing, holds, bookings, broker ledgers, and approvals.

Collections automation

Milestone-linked demands, receipts, and ageing — cash flow that runs on schedule, not memory.

Project monitoring

Site progress, contractor billing, and material tracking connected to the plan.

Facility & community management

Post-handover operations: tickets, assets, billing, and resident experience.

Leasing and lease administration

Rent rolls, escalation clauses, CAM recovery and renewal pipelines for commercial and mixed-use portfolios — the annuity side of the business that sales-led systems ignore.

Contractor billing and project cost control

Bills of quantity, running account bills, retention and deviation tracking, so project management sees committed cost rather than paid cost.

The rules that shape the build.

Not legal advice — the specific obligations that change what the software has to do, and that are cheapest to design for at the start.

RERA registration and reporting

Quarterly project updates, escrow-linked withdrawals and prescribed disclosure — the reporting cadence is a system requirement, not an admin task.

GST on construction

Rate and input-credit treatment varies by project type and completion status.

Local development control rules

Approval workflows that vary by authority and drive the document trail.

What we integrate with

Nothing new arrives into an empty building. These are the systems that usually have to keep working, and talking to them is normally the larger half of the engagement.

Tally and construction ERP
AutoCAD and BIM stores
Broker and CRM spreadsheets
Legacy customer portals

What this sector measures

Collection
Against construction milestones: Approval TAT
Document turnaround: Booking to registry
Cycle time

Services that come up most in real estate & infrastructure.

Custom CRM Solutions

Sales, service, and customer truth — modelled on your funnel, not a template's.

Custom Software Engineering

Bespoke systems for the processes that make your business yours.

Web Platforms

Portals, commerce, and web applications engineered for adoption and scale.

CTO-as-a-Service

Senior technology leadership on your side of the table, without a full-time hire.

Questions about real estate & infrastructure

Yes — quarterly reporting data, project registries, and the document trails RERA expects are built into the platform's data model rather than assembled at deadline.

Other sectors

The constraints above are the ones that decide an architecture. To map the ones that bind you, discuss your operation.