Digital Experiences
Web experiences that carry enterprise weight
Portals, commerce, and web applications engineered for adoption and scale.
Customer portals that customers avoid, commerce that buckles on sale day, internal tools that require training courses — the web layer is where users judge the whole platform. It deserves platform-grade engineering.
- Support tickets replaced by self-service
- Conversion lifts you can attribute to speed
- One web platform serving customers, partners, and staff coherently
Capabilities
What the work actually involves
Customer & partner portals
Self-service that actually reduces support volume — onboarding, orders, documents, statements.
Commerce engineering
Headless storefronts, queue-protected checkout, and sale-day resilience proven at 10× traffic.
Internal web applications
Ops consoles and dashboards designed with the operators who'll live in them.
Performance engineering
Core Web Vitals as budgets, not afterthoughts — because speed is conversion.
Accessibility & SEO foundations
WCAG-conscious builds with the technical SEO layer earned, not sprinkled.
Content management and editorial workflow
Editors who can publish without a deployment, with preview, draft states and a review path — headless where the content feeds more than one surface.
Search and navigation at scale
Faceted search that stays fast as the catalogue or document set grows, with synonyms and ranking tuned to what people actually type.
Deliverables
What you are handed.
Yours to keep, and written so another team could pick them up.
A performance budget agreed before design
Core Web Vitals as a constraint, not a remediation project after launch.
A component library your team owns
Documented, so the next page does not need us.
Accessibility tested to WCAG 2.2 AA
With the test report, not just the claim.
A CMS your marketing team can actually use
Editable without a deployment, which is the difference between a site and a brochure.
We do not publish prices — scope drives them. Everything else, here.
- Starts with
- A content and structure audit before any design
- Typical duration
- 8–16 weeks
- Who you get
- A designer, two frontend engineers, a content strategist
- Commercial model
- Fixed-scope discovery, then phased
How to decide
What the answer depends on.
Two sets of conditions. Read both against your own situation — most organisations recognise themselves in one column within a sentence or two.
This is the right call when
- The site is the first thing a buyer sees and it currently undersells you.
- Content changes require a developer and therefore do not happen.
- Performance or accessibility is a stated requirement.
A different approach fits better when
- A five-page brochure site — a template will serve you better and cost a fraction.
- You want a redesign with no change to the content or the structure.
- Nobody will maintain it afterwards.
Proof
Where we have done this
Replatforming a D2C brand for 10× sale-day traffic
Rebuilt a buckling storefront into a headless commerce platform — 99.98% uptime through festival sales and a 28% lift in conversion from speed alone.
99.98%Sale-day uptime
Practice software for accountants, CAs and tax consultants
A platform built for accounting and tax practices rather than for the businesses they serve — the working software a CA, an accountant or a tax consultant sits in all day.
An edtech platform, and the portal that runs it
Resume building, courses and help getting hired on one platform, with the back-office portal Edzer's own team uses to manage everyone who enrols and the work they do.
Before you ask
Questions about web platforms
Sectors
Where this comes up most.
The regulatory context and the systems already in the building change the build. Each sector page says how.
More in Digital Experiences
Next step
Bring us the problem. We will bring the architecture.
A discovery call takes forty-five minutes. You leave with our read on the problem, the shape of the system we would propose, and a straight answer on whether we are the right team for it.
- No sales deck
- An engineer on the call, not an account manager
- NDA before you share anything