Do you build a PIM or integrate an existing one?

Either. The question worth asking first is where product truth currently lives — usually a spreadsheet that merchandising maintains and nobody else trusts. Where a PIM already exists and is used, integrate. Where the catalogue is the actual bottleneck and the attribute model is unusual, building it is often faster than bending a product designed for someone else's taxonomy.

Can you connect our WMS to the order management system?

Yes, and this is the join where most omnichannel promises break. The failure mode is not connectivity but timing: an OMS allocating against stock the WMS has already picked, or a marketplace listing quantity that reflects last night. Event-driven reservation rather than periodic sync is usually what fixes it.

Do you handle marketplace integrations?

Yes — Amazon, Flipkart and the rest, treated as another channel against the same stock truth rather than a separate business with its own inventory. The engineering caution is that each marketplace has its own rate limits, cancellation semantics and returns flow, so the connector layer needs to absorb that rather than leaking it into the core.

Industry

Retail & E-commerce

Commerce platforms, omnichannel operations, and sale-day resilience at 10× traffic.

Discuss your operation All industries

The context

Retail platforms are judged twice a year at 10× load and every day at 200 milliseconds. We engineer commerce that survives the festival sale, inventory truth that spans channels, and the analytics that turn transactions into merchandising decisions.

What usually breaks

Storefronts that buckle exactly when marketing succeeds
Online, store, and marketplace inventories that disagree
Checkout friction quietly taxing every campaign
Customer data scattered across channels and tools

What we build here

Systems for retail & e-commerce

Headless commerce replatforming

Edge-cached storefronts and queue-protected checkout — 99.98% uptime through festival sales.

Omnichannel inventory & OMS

One stock truth across stores, warehouses, and marketplaces, with allocation rules you control.

Customer data platforms

Unified profiles powering segmentation, loyalty, and campaigns that measure actual attribution.

Retail analytics

Sell-through, basket, and conversion intelligence at merchandising cadence.

PIM and catalogue operations

One product record feeding storefront, marketplace and print — attributes, variants, media and enrichment workflow, so a listing changes in one place rather than four.

Warehouse and fulfilment (WMS)

Bin-level locations, picking strategies, packing and manifesting, wired to the OMS so an allocation promise and the physical stock agree.

Proof

What we shipped in retail & e-commerce

All case studies

Replatforming a D2C brand for 10× sale-day traffic

Rebuilt a buckling storefront into a headless commerce platform — 99.98% uptime through festival sales and a 28% lift in conversion from speed alone.

99.98%Sale-day uptime

A salon and beauty booking marketplace

Booking for salon and beauty services, connecting customers with the providers who deliver them.

Taking a tailor's measurements with a phone camera

A platform for tailors where a customer's measurements are captured from a phone camera rather than a tape measure and a paper note.

Regulatory context

The rules that shape the build.

Not legal advice — the specific obligations that change what the software has to do, and that are cheapest to design for at the start.

Consumer Protection (E-Commerce) Rules 2020

Mandatory seller disclosure, country of origin, grievance officer and defined response timelines — all of which are product surfaces, not policy pages.

Legal Metrology (Packaged Commodities) Rules

Declarations that must appear on a listing: quantity, MRP, importer details.

GST e-invoicing and TCS

Marketplace tax collection at source, with the reconciliation that follows.

DPDP Act 2023

Consent for marketing, and the right to erasure across every system holding a customer record.

What we integrate with

Nothing new arrives into an empty building. These are the systems that usually have to keep working, and talking to them is normally the larger half of the engagement.

Magento or WooCommerce
Unify/Ginesys retail ERP
Third-party logistics APIs
Legacy POS
Marketplace seller panels

What this sector measures

LCP
Page speed, where conversion lives: Peak load
Sale-day traffic held: RTO rate
Return to origin

Where we usually start

Services that come up most in retail & e-commerce.

Web Platforms

Portals, commerce, and web applications engineered for adoption and scale.

Cloud Architecture & Migration

Cloud estates designed for cost, resilience, and the next five years of growth.

ML & Predictive Intelligence

Forecasting, scoring, and anomaly detection embedded where decisions happen.

DevOps & Reliability

Deployments that are boring, incidents that are rare, and recovery that's rehearsed.

Before you ask

Questions about retail & e-commerce

Often — a performance audit finds the bleeding first (usually images, third-party scripts, and unindexed queries). Replatforming is the answer only when the audit proves it.

Other sectors

Next step

Bring us the problem. We will bring the architecture.

A discovery call takes forty-five minutes. You leave with our read on the problem, the shape of the system we would propose, and a straight answer on whether we are the right team for it.

Book a discovery call Send a brief instead

No sales deck
An engineer on the call, not an account manager
NDA before you share anything