Do you integrate with SCADA and AMI head-end systems?

Yes. The design caution with SCADA is that it is an operational network with its own availability obligations — reading from it must never become a dependency it did not sign up for, which in practice means a staging layer rather than direct queries. AMI integration is a different problem: volume, and the validation-estimation-editing step before interval data is billable.

Can you build an EAM, or integrate with SAP PM?

Where an EAM already runs the asset base, integrate — the asset register is the system of record and duplicating it creates two truths. Where assets live across spreadsheets, a GIS layer and institutional memory, building the register is usually the first phase, because maintenance planning and outage response both depend on knowing what is installed and where.

How do you handle outage management?

The useful output is not a longer complaint list but a probable fault location. Correlating consumer complaints against network topology, meter last-gasp signals and SCADA events turns fifty calls into one suspected feeder — which is what changes restoration time. Field closure then has to be geo-verified, or the metrics measure paperwork rather than power.

Sector

Energy & Utilities

Field-force platforms, asset systems, and offline-first operations for utilities.

All industries

The context

Utility software must survive the substation: zero network, shared devices, and workforces measured in thousands. Our offline-first field platforms have onboarded 2,400 technicians with adoption above 90% — because they assume the worst network, not the best.

What usually breaks

Paper job cards closing days after work happened — or before
Asset histories untracked across decades of maintenance
Field productivity invisible to dispatch and planning
Complaint SLAs breached in the gap between call centre and crew

Systems for energy & utilities

Offline-first field-force platforms

Work orders, geo-verified closures, and asset QR trails that sync when signal returns.

Dispatch & load balancing

Real-time crew visibility and zone balancing for the control room.

Asset lifecycle systems

Install-to-retire histories powering maintenance planning and audit.

Consumer service platforms

Complaints, connections, and billing touchpoints unified with field reality.

Outage management and restoration

Complaint, SCADA and meter signals correlated into a probable fault rather than a list of calls, with crew dispatch and restoration timelines the control room and the consumer see the same way.

Smart metering and AMI integration

Head-end and MDM integration for interval data at volume — validation, estimation and editing before the reading reaches billing, because a meter that reports is not the same as a reading you can bill.

What we shipped in energy & utilities

All case studies

Field operations for a power utility

A field-force platform for 2,400 technicians — work orders, asset history, and offline-first mobile apps that survive zero-network substations.

2,400Field technicians onboarded

The rules that shape the build.

Not legal advice — the specific obligations that change what the software has to do, and that are cheapest to design for at the start.

CEA metering regulations

Standards for metering, data collection and retention that any AMI or billing system has to satisfy.

State regulatory commission tariff orders

Tariff structures change by order, so billing logic must be configurable rather than compiled in.

RDSS reporting

Revamped Distribution Sector Scheme: loss-reduction and metering progress reported centrally against funding.

CERC grid and settlement codes

For generation and transmission participants — scheduling and settlement data obligations.

What we integrate with

Nothing new arrives into an empty building. These are the systems that usually have to keep working, and talking to them is normally the larger half of the engagement.

Legacy billing systems
SCADA and ADMS
Meter data acquisition
GIS network models
Paper-based field workflows

What this sector measures

AT&C losses
Aggregate technical and commercial: Field adoption
Crews actually using it: Restoration
Mean time to restore

Services that come up most in energy & utilities.

Mobile Applications

Field, customer, and workforce apps that survive real-world conditions.

Custom Software Engineering

Bespoke systems for the processes that make your business yours.

Data Engineering & Analytics

Pipelines and platforms that make your data arrive clean, on time, and decision-ready.

Managed Cloud Support

SLA-backed operations for the platforms we build — and the ones we didn't.

Questions about energy & utilities

Offline-first architecture (the app never blames the network), workflows designed with linemen not just engineers, and glove-friendly UI. Adoption is designed, then measured — 90%+ where predecessors died.

Other sectors

The constraints above are the ones that decide an architecture. To map the ones that bind you, discuss your operation.