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How We Work

A Process Built for Predictability

No black boxes. No guessing. Just a clear, repeatable framework that takes your idea from requirement to production — every time.

6

Defined phases

100%

Transparent progress

Day 1

First deliverable

The Phases

6 Phases. Zero Guesswork.

Every project follows the same structured process. You always know what we're doing, why, and what comes next.

1
01

Discovery & Requirements

1–2 weeks
  • Deep-dive into your business goals and technical landscape
  • Stakeholder interviews and user research
  • Define success metrics and KPIs

Deliverable

Product Requirements Document (PRD) + Technical Scope

2
02

Architecture & Planning

1 week
  • Design system and data architecture
  • Choose the right tech stack for your use case
  • Break scope into sprints with story-level estimates

Deliverable

Architecture Diagram + Sprint Plan + Environment Setup

3
03

Design

2–3 weeks (parallel with dev)
  • High-fidelity UI mockups for all key screens
  • Responsive and accessibility-first design
  • Interactive prototype for stakeholder review

Deliverable

Figma Prototype + Design System + Asset Export

4
04

Development

Variable (2-week sprints)
  • Sprint-based feature development with daily standups
  • Code reviews and branch protection on every PR
  • Continuous deployment to staging after each sprint

Deliverable

Working software deployed to staging after every sprint

5
05

QA & Testing

1–2 weeks
  • Functional testing against acceptance criteria
  • Cross-browser and device compatibility testing
  • Performance, load, and security testing

Deliverable

QA Report + Bug Register + Sign-off Checklist

6
06

Launch & Handover

1 week
  • Production deployment with rollback plan
  • Documentation: technical, API, and user guides
  • Knowledge transfer session with your team

Deliverable

Live Production System + Documentation + Monitoring Dashboard

Communication

You're Never Left in the Dark

We have a structured communication cadence so you always know what's happening — without needing to chase us for updates.

Daily

Async Standup

Every team member posts a written standup: what they did, what they're working on, and any blockers.

Bi-Weekly

Sprint Review & Planning

We demo completed work, gather your feedback, and plan the next sprint together. You see exactly what's shipping.

Weekly

Progress Report

A written summary of the week: tasks completed, hours logged, upcoming priorities, and any risks or decisions needed.

On Demand

Ad-hoc Calls

Need to discuss something urgently? We respond to messages within 4 business hours and can schedule calls same-day.

Tooling

Tools We Use

Industry-standard tools across every function. If you have existing tooling preferences, we adapt to your stack.

Project Management

Jira
Linear
Notion

Communication

Slack
Google Meet
Loom

Design & Handoff

Figma
Figma Dev Mode
Storybook

Development & CI/CD

GitHub
GitHub Actions
Docker

Monitoring & Analytics

Sentry
Datadog
PostHog

Security & Compliance

Snyk
AWS Secrets Manager
OWASP ZAP
Our Commitments

SLA Commitments

These aren't aspirational goals — they're written into our contracts. We hold ourselves accountable to every line.

< 0hr

Response Time

0%

Sprint Demos On Time

0 days

Timeline Notice

0 days

Bug Warranty

Responsiveness

Slack message response time

< 4 hours (business hours)

Email response time

< 24 hours

Critical bug acknowledgement

< 2 hours

Delivery

Sprint demo on agreed date

100% — or we notify 48h early

Bug fix (P1 — production broken)

Same day (within 8 business hours)

Bug fix (P2 — major feature broken)

Within 2 business days

Transparency

Weekly progress report delivery

Every Friday, end of business IST

Timeline change notification

Minimum 5 business days advance notice

Budget risk flag (T&M)

When 80% of monthly budget is consumed

Quality

Code review on all PRs

Yes — no direct merges to main

Post-launch bug warranty

30 days free bug fixes on all projects

Your Role

What We Need From You

To keep the project on track, we need your commitment on 4 things. We handle the heavy lifting — this is the minimum required from your side to deliver maximum results.

Most clients spend 2–3 hours per week engaged with the project. The rest of the time, we ship independently.

2–3 Hours Per Week

One sprint review (60 min), plus async feedback on staging builds. That's all we need during active development.

Timely Feedback

When we share staging builds or design reviews, feedback within 48–72 hours keeps the sprint on schedule.

A Single Decision-Maker

Designate one person with the authority to approve or reject at each milestone. Fragmented feedback slows everything down.

Access & Credentials

Timely provision of API keys, third-party accounts, and infrastructure access prevents blockers. We'll tell you exactly what we need, when.

Ready to Start?

Let's Build Something Together

Now you know how we work. The next step is a 30-minute discovery call where we understand your project and share a tailored proposal.