DinePOS – Smart POS and Inventory Automation for Restaurants
+30%
Order Accuracy
-45%
Billing Time
-25%
Inventory Wastage
Industry
F&B / Restaurant
Services
Web Development, AI/ML Integration, Analytics & BI, SaaS Development
Tech Stack
React.js, Node.js, PostgreSQL, Redis
Duration
5 months
What Needed to Change
DinePOS served a chain of QSR and casual dining outlets where cashiers were generating paper bills on standalone printers disconnected from the kitchen display system.
Order errors due to miscommunication between servers and kitchen staff were frequent. Stock levels were tracked on paper and updated at end of day — meaning managers discovered stockouts only when items ran out during service. There was no visibility into which items were slow-moving, what peak hours looked like, or which outlets were underperforming. Multi-outlet operations were entirely disconnected — a customer loyalty record at one branch was invisible at another. Invoice errors and tax mismatches resulted in reconciliation issues during audits.
How We Solved It
Brihat Infotech built DinePOS as a cloud-based, multi-outlet POS and inventory management platform. The POS module supported table management, KOT (Kitchen Order Tickets) directly to kitchen display screens, bill splitting, and multi-payment mode settlement including UPI, card, and wallets. Inventory was tracked in real time against every order — raw material consumption was auto-deducted based on recipe mappings, with low-stock alerts and expiry tracking. The AI Inventory Forecasting Engine analyzed historical consumption patterns, seasonal trends, and event calendars to generate automated purchase suggestions and flag items at risk of wastage. A Promotions Engine allowed managers to auto-trigger discounts on slow-moving items as they approached expiry. The Multi-Outlet Sync dashboard gave the central operations team real-time visibility into sales, inventory, and performance across all branches simultaneously. GST-compliant billing with auto-filing support eliminated manual tax reconciliation.
What We Built
React.js integration and configuration
Node.js integration and configuration
PostgreSQL integration and configuration
Redis integration and configuration
AI Forecasting Engine integration and configuration
GST & Accounting Integration integration and configuration
Multi-Outlet Sync integration and configuration
Thermal Printer APIs integration and configuration
The Results
+30%
Order Accuracy
-45%
Billing Time
-25%
Inventory Wastage
+18%
Customer Retention
Lessons We're Taking Forward
Understand before you build
The most expensive engineering mistakes happen when teams skip the problem-understanding phase. We invest heavily in discovery before writing code.
Boring technology ships faster
Proven stacks with strong community support reduce debugging time significantly compared to bleeding-edge choices that look impressive on paper.
Operational excellence is a feature
Logging, alerting, and runbooks are not afterthoughts. They're the difference between a 3-hour outage and a 3-minute fix.
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