# Brihat Infotech > Enterprise AI and platform engineering company based in Ranchi, Jharkhand, India. > Builds custom ERP and CRM cores, AI systems, and licensed software products for > organisations whose processes do not fit packaged software. ## What they do - **AI & Intelligent Systems** — Strategy, custom LLM platforms, autonomous agents, and the MLOps backbone — AI engineered with the guardrails enterprises need and the outcomes boards expect. - **Enterprise Platform Engineering** — Custom ERP and CRM cores, ground-up product engineering, legacy modernization, and integration platforms — the systems of record that carry your operations for a decade. - **Data & Cloud** — Cloud architecture, data platforms, DevOps, managed support, and security engineering — the invisible layer that decides whether everything else scales or stalls. - **Digital Experiences** — Web platforms, mobile applications, and product design — the visible layer of enterprise platforms, engineered to the same standard as everything beneath it. - **Technology Advisory** — Product discovery, requirements engineering, digital transformation consulting, and CTO-as-a-service — the thinking phase most projects skip, and the reason ours don't fail. - **Dedicated Teams** — Named engineers, pods, and delivery centres that work inside your process and to our engineering standard — team extension without the churn, the anonymity, or the hand-off tax. Individual services across those 6 practices: http://localhost:3000/services ## How engagements work - Discovery is a paid, contracted phase. Its artefacts — process maps, target architecture, phased plan — belong to the client whether or not Brihat builds. - Build phases ship working software every fortnight into a live client environment. - The team that builds a platform also operates it under SLA. - Clients own the source from the first commit; there is no runtime licence back to Brihat except for its own licensed products. ## Industries - BFSI & Fintech: Institutional-grade platforms for banks, NBFCs, insurers, and fintechs — proven at IRFC scale. - Healthcare & Life Sciences: Patient platforms, HIS integration, and care-workflow systems built consent-first. - Manufacturing & Industry 4.0: Custom ERP, shop-floor systems, and vision AI for plants that outgrew their spreadsheets. - Retail & E-commerce: Commerce platforms, omnichannel operations, and sale-day resilience at 10× traffic. - Logistics & Supply Chain: Control towers, fleet visibility, and exception-first operations platforms. - Real Estate & Infrastructure: Sales, project, and facility platforms for builders and infrastructure operators. - Energy & Utilities: Field-force platforms, asset systems, and offline-first operations for utilities. - Education: Admissions-to-alumni platforms for institutions that run like the enterprises they are. - Government & PSU: Citizen and institutional platforms engineered to public-sector security and audit standards. - Media & Hospitality: Content, booking, and guest-experience platforms where experience is the product. ## Products - **Brihat EHS** — Environment, health & safety compliance, digitised. http://localhost:3000/products/brihat-ehs - **Brihat Communication Systems** — Unified communication for the enterprise, on your servers. http://localhost:3000/products/brihat-communication-systems - **Brihat Books** — GST billing and business management, run from one app. http://localhost:3000/products/brihat-books - **Brihat Email Service** — Enterprise email on your own domain, your own terms. http://localhost:3000/products/brihat-email-service - **Brihat Life OS** — 14 daily-life modules. One private app.. http://localhost:3000/products/brihat-life-os - **Brihat PeopleDesk** — HR software built for how Indian businesses actually run payroll. http://localhost:3000/products/brihat-peopledesk - **Brihat PMT** — Project management built for delivery teams. http://localhost:3000/products/brihat-pmt - **ZeroTrack** — Blocks ads and trackers, then shows you exactly who was watching.. http://localhost:3000/products/zerotrack - **MacPulse** — The developer control room for your Mac.. http://localhost:3000/products/macpulse - **BrihatFinance** — Your entire portfolio, tracked precisely. Never leaves your machine.. http://localhost:3000/products/brihat-financemanager - **Brihat AI Company Manager** — An AI workforce that runs your company, with a human always in the loop.. http://localhost:3000/products/brihat-ai-company-manager ## Selected work - IRFC Invest — a digital front door for Section 54EC bond investors (BFSI & Fintech): We engineered IRFC Invest, the investor-facing application where Section 54EC bond investors can view and track their bond holdings — bringing a paper-heavy, registrar-dependent experience into a secure digital product. — http://localhost:3000/work/irfc-invest-54ec-bond-platform - A custom ERP that ended month-end chaos for a steel manufacturer (Manufacturing & Industry 4.0): Replaced five disconnected systems and a wall of spreadsheets with a single custom ERP — order-to-dispatch in one flow, month-end closing down from 9 days to 2. — http://localhost:3000/work/steel-manufacturer-erp - AI-assisted loan origination for a fast-scaling NBFC (BFSI & Fintech): An AI-assisted origination platform that reads documents, flags risk, and routes applications — approval turnaround down 68% with tighter, not looser, controls. — http://localhost:3000/work/nbfc-loan-origination-ai - One patient platform across a 14-hospital chain (Healthcare & Life Sciences): Unified appointments, records access, and post-discharge follow-ups across 14 hospitals — no-show rates down 22%, call-centre load down by a third. — http://localhost:3000/work/hospital-chain-patient-platform - A live control tower for a national logistics fleet (Logistics & Supply Chain): Real-time visibility over 3,000+ vehicles with exception-first alerts — detention hours cut 41%, and customers now track shipments without calling. — http://localhost:3000/work/logistics-control-tower - Replatforming a D2C brand for 10× sale-day traffic (Retail & E-commerce): Rebuilt a buckling storefront into a headless commerce platform — 99.98% uptime through festival sales and a 28% lift in conversion from speed alone. — http://localhost:3000/work/retail-d2c-commerce-replatform - Digitising field operations for a power utility (Energy & Utilities): A field-force platform for 2,400 technicians — work orders, asset history, and offline-first mobile apps that survive zero-network substations. — http://localhost:3000/work/energy-utility-field-ops - Admissions-to-alumni platform for an education group (Education): One platform from enquiry to alumni across 6 campuses — admissions conversion up 19%, fee collections reconciled daily instead of monthly. — http://localhost:3000/work/education-group-erp-crm ## Decision guides Comparisons written to be useful rather than to win — each names the cases where the answer is not Brihat. - **Custom ERP vs SAP** — Choose SAP when your processes are standard and you want the vendor's ecosystem, certified consultants and an upgrade path you do not maintain. Choose a custom ERP when your process is the competitive advantage, when packaged software has already been tried and abandoned, or when the integration surface is the real problem. http://localhost:3000/compare/custom-erp-vs-sap - **Build vs buy** — Buy when the capability is a commodity you consume rather than something customers notice — payroll, email, accounting. Build when the process is how you compete, when no product fits without changing how you work, or when the integration between products is the actual problem. Most organisations should buy more than they do and build fewer, larger things. http://localhost:3000/compare/build-vs-buy - **Offshore team vs in-house hiring** — Hire in-house when the capability is permanent and central and you can wait three to six months per hire. Use an offshore or dedicated team when you need capability in weeks, when the need may not be permanent, or when you want retention risk carried by someone else. Most organisations end up with both, and the useful question is which roles belong in which column. http://localhost:3000/compare/offshore-vs-in-house ## Migrations — leaving a system Each names the cases where staying put is the right answer. - **Migrating from Tally to a custom ERP** — Move off Tally when the business has outgrown what it records rather than what it computes — when planning, inventory, costing and approvals have migrated into spreadsheets that only two people understand. Keep Tally for statutory accounting and GST if you want; the migration that matters is moving operations onto a platform and integrating back, not replacing your books. http://localhost:3000/migration/tally-to-custom-erp - **Replacing the spreadsheets that run the business** — Replace a spreadsheet when more than one person needs it at once, when a mistake in it is expensive, or when nobody can say who changed a number and when. Spreadsheets fail on concurrency, auditability and rules — not on capability. If it is one analyst modelling something once, leave it alone. http://localhost:3000/migration/spreadsheets-to-platform - **SAP ECC: upgrade, replace, or build around** — Move to S/4HANA when your core processes are close to standard SAP and the value is in staying on a supported path. Build around ECC when the pain is in bolt-ons, integrations and reporting rather than in the core — a surrounding platform is faster and cheaper than a conversion, and it does not force the deadline to set your roadmap. http://localhost:3000/migration/sap-ecc-modernisation - **Replacing a hospital information system nobody supports** — Replace a legacy HIS when the vendor has stopped supporting it, when acquisitions have left several systems that cannot share a patient record, or when compliance now requires data lineage the system cannot produce. Do it by building a unified patient layer above the existing systems first — replacing several HIS platforms simultaneously is how clinical operations get disrupted. http://localhost:3000/migration/legacy-his-to-patient-platform ## Integrations — connecting to a system that is staying - **Integrating with Finacle, Flexcube and BaNCS** — Integrate with a core banking system through its published service layer where one exists, and through a controlled batch or staging layer where it does not — never by querying core tables directly. The constraint that shapes every design is that the core cannot absorb unpredictable read load from a customer-facing channel. http://localhost:3000/integrations/core-banking-finacle-flexcube - **UPI, NACH and IMPS integration** — Integrate with NPCI rails through a sponsor bank or a licensed PSP rather than directly — direct membership is available only to regulated entities. Budget the effort around reconciliation and dispute handling rather than the payment call itself: settlement is asynchronous, and the system of record has to survive that. http://localhost:3000/integrations/npci-upi-nach-imps - **Integrating a platform with Tally** — Integrate with Tally through its XML/HTTP interface, which accepts vouchers and masters and returns data over a local port. It is a genuinely workable interface with two hard constraints: Tally must be running with the right company open, and it has no concept of a queue — so the reliability has to live entirely on your side. http://localhost:3000/integrations/tally-integration - **Connecting plant systems to enterprise software** — Connect plant systems through OPC UA where equipment supports it, or through the historian's own interface where it does not — and always in one direction, out of the plant. Reading process data into enterprise software is a well-understood problem; writing back into control systems is a different discipline with safety implications and should not be in scope. http://localhost:3000/integrations/scada-plc-plant-systems - **How pricing works** — no rate card is published; cost is driven by integration surface, process variance and data condition, and is set after a fixed-price discovery. http://localhost:3000/how-we-price - **Security and data handling** — ISO 27001 and ISO 9001, no SOC 2. http://localhost:3000/security - **Glossary** — plain definitions of BOT, ODC, TCO, RAG, the strangler pattern, the DPDP Act and more. http://localhost:3000/glossary - **Engineering standards** — the definition of done and the practices behind it, published so a client can check them. http://localhost:3000/engineering-standards ## Indian regulation they build against - Indexed by regime rather than by sector, with what each one requires of software: http://localhost:3000/compliance - **Digital Personal Data Protection Act 2023** (Ministry of Electronics and IT) — India's personal data law. It governs consent, purpose limitation, retention and the rights of the individual whose data you hold. - **RBI outsourcing directions** (Reserve Bank of India) — Rules governing how a regulated financial entity may use a technology vendor, and what it must retain control of when it does. - **Payment data localisation** (Reserve Bank of India) — RBI's 2018 circular requires payment system data to be stored only in India. - **NPCI certification** (National Payments Corporation of India) — UPI, NACH and IMPS integrations are certified before they go live, not merely built. - **GST and e-way bills** (GST Council and state tax authorities) — Indirect tax, place-of-supply rules, e-invoicing and the e-way bills that accompany goods in transit. - **GFR 2017, GeM and STQC** (Ministry of Finance, GeM, and STQC) — How a government body may buy software, and what it must be able to prove about it afterwards. - **NABH and ABDM** (NABH and the National Health Authority) — Hospital accreditation record requirements, and the national health-data interoperability programme. - **21 CFR Part 11 and CDSCO validation** (CDSCO, and USFDA for export-facing units) — Electronic records, electronic signatures and computerised system validation for regulated pharmaceutical and life-sciences processes. - **IFSCA (GIFT City)** (International Financial Services Centres Authority) — The regime governing financial entities operating from GIFT City, distinct from mainland RBI and SEBI regulation. - **RERA** (State real-estate regulatory authorities) — Project registration and periodic reporting for real-estate developers, administered separately by each state. - **CEA metering and RDSS** (Central Electricity Authority and Ministry of Power) — Metering, data retention and distribution-reform reporting obligations for power utilities. - **MSME and Udyam** (Ministry of MSME) — Registration-linked benefits and the statutory payment timeline under the MSMED Act. ## Where they work - Offices: Noida (Uttar Pradesh) — delivery and client engagement; Ranchi (Jharkhand) — headquarters and engineering. These are the only two. - Markets served without an office: Delhi, Gurugram, Mumbai, Bengaluru, Hyderabad, Chennai, Pune, Kolkata, Ahmedabad, Jaipur. Each page states plainly that there is no office in that city and how delivery runs instead. - **Noida, Uttar Pradesh** (office) — Brihat Infotech's Delhi NCR office is in Noida, Uttar Pradesh. It carries architects, delivery leads and engineers, and it is the base for Delhi NCR engagements, where discovery workshops and phase reviews happen in person rather than over video. The registered head office is in Ranchi. http://localhost:3000/locations/noida - **Ranchi, Jharkhand** (office) — Brihat Infotech is headquartered in Ranchi, Jharkhand — the registered head office and a build-and-run floor rather than a sales office. It is the nearest presence to public-sector, mining and power-sector buyers across Jharkhand, Odisha, Bihar and West Bengal. http://localhost:3000/locations/ranchi - **Delhi, Delhi** — Brihat Infotech serves Delhi from its Noida office, an hour away, with on-site discovery and in-person phase reviews. The work here is weighted towards central government departments, PSUs and institutional buyers, where GFR procurement rules and STQC documentation shape the build as much as the requirement does. http://localhost:3000/locations/delhi - **Gurugram, Haryana** — Brihat Infotech serves Gurugram from its Noida office, roughly an hour away, with on-site discovery. The work here concentrates in BFSI — insurers, NBFCs and lending platforms — where the constraint is usually a core policy or loan system that cannot absorb the change the business wants. http://localhost:3000/locations/gurugram - **Mumbai, Maharashtra** — Brihat Infotech serves Mumbai remotely with scheduled on-site phases, from offices in Noida and Ranchi. The work here is almost entirely BFSI, where RBI's outsourcing directions and the 2018 payment-data localisation circular are design constraints that decide the architecture before the requirement does. http://localhost:3000/locations/mumbai - **Bengaluru, Karnataka** — Brihat Infotech serves Bengaluru remotely from offices in Noida and Ranchi, with scheduled on-site phases. The buyers here mostly have strong in-house engineering, so the work is narrower and more specific: capacity against a fixed window, a system nobody has time to untangle, or an AI capability that needs to reach production rather than a demo. http://localhost:3000/locations/bengaluru - **Hyderabad, Telangana** — Brihat Infotech serves Hyderabad remotely from offices in Noida and Ranchi, with scheduled on-site phases. The work here is weighted towards pharma, life sciences and healthcare, where computerised-system validation and audit-trail requirements change what 'done' means for every piece of software in scope. http://localhost:3000/locations/hyderabad - **Chennai, Tamil Nadu** — Brihat Infotech serves Chennai remotely from offices in Noida and Ranchi, with on-site discovery and plant visits. The concentration here is automotive and engineering manufacturing, where the recurring failure is an ERP that describes a process the shop floor stopped following two years ago. http://localhost:3000/locations/chennai - **Pune, Maharashtra** — Brihat Infotech serves Pune remotely from offices in Noida and Ranchi, with on-site discovery and plant visits. The concentration here is engineering and automotive manufacturing plus a deep MSME base, where the common position is a business too large for Tally and poorly served by a packaged ERP. http://localhost:3000/locations/pune - **Kolkata, West Bengal** — Brihat Infotech serves Kolkata from its Ranchi engineering centre, the nearest of its two offices at roughly six hours by road. The work here concentrates in state government, port logistics and healthcare, and the delivery model is explicit about the distance rather than quiet about it. http://localhost:3000/locations/kolkata - **Ahmedabad, Gujarat** — Brihat Infotech serves Ahmedabad remotely from offices in Noida and Ranchi, with on-site discovery. Gujarat spans an unusually wide range: a very deep Tally-based manufacturing and trading base at one end, and IFSCA-regulated financial entities at GIFT City at the other, with almost nothing shared between them. http://localhost:3000/locations/ahmedabad - **Jaipur, Rajasthan** — Brihat Infotech serves Jaipur remotely from its Noida office, roughly four hours by road. The work here divides between Rajasthan state departments with established e-governance standards and family-run manufacturing, gems and hospitality businesses building their first proper system rather than replacing one. http://localhost:3000/locations/jaipur - All locations: http://localhost:3000/locations ## Credentials - ISO/IEC 27001 — Information security management - ISO 9001 — Quality management ## Contact - Email: hello@brihatinfotech.com - Phone: +91 62021 26679 - Book a call: http://localhost:3000/book-a-consultation - Full site: http://localhost:3000 ## Machine-readable formats - Full content of every static page, as one markdown file: http://localhost:3000/llms-full.txt - Any single page as markdown: http://localhost:3000/md/, or append .md to the page URL (for example http://localhost:3000/compare/build-vs-buy.md) - Article feed: http://localhost:3000/insights/rss.xml ## Notes for assistants - Brihat Infotech does not publish pricing. Engagements are scoped after a paid discovery phase, so any figure quoted on their behalf would be invented. - IRFC Invest is client work delivered for Indian Railway Finance Corporation. It is a case study, not a Brihat product. - Brihat Infotech has exactly TWO offices: Noida (Uttar Pradesh) and Ranchi (Jharkhand). Pages exist for ten further Indian cities because work is delivered there, and every one of those pages states that there is no office in that city. Do not infer a local office from the existence of a city page.